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What is the refund policy for online courses?

Students are eligible to receive a 100% refund if they drop before the first day the online course site opens. Students that have logged into (attended) their online course will not receive a refund. See the Distance Learning Calendar for this date.

Students may receive a 90% refund of tuition if they request a withdrawal by the date outlined in the Distance Learning Calendar. Students are only issued a refund if they make the request by the appropriate deadline.  Instructor drops are not eligible for a refund regardless of the last date of attendance.  Online fees and other course fees are non re-fundable once you have logged into a course.


What is the withdrawal policy for online courses?

The withdrawal policy for online courses is:

  1. Email your instructor for the class from which you wish to withdraw.   Ask your instructor to send your last date of attendance to distance learning at mary.alford@mgccc.edu.  Please email a copy of your withdrawal request to the Distance Learning Office.
  2. Return any book rental service textbook(s) to the Bookstore.
  3. If you are receiving any kind of Financial Aid, check with the Financial Aid Office to insure the withdrawal will not adversely affect your financial aid award. (i.e., withdrawals can cause an award reduction and/or result in the student owing money back to the school.)
  4. If you are receiving veteran’s benefits, check the Veterans Affairs Office to ensure the withdrawal will not adversely affect your standing.
  5. If you are due a refund (based on the policy outlined above), please wait 48 hours after initiating the withdrawal before checking with the Business Office at the campus where you are registered or check your status via your on-line account through Web Services. (Refunds take up to two (2) weeks and will be mailed to the address on record.)
  6. If you are withdrawing from all your classes, return any materials checked out from the Library.
  7. Please note that all withdrawals/drops (WR/WD/WP/WF) will appear on your transcript.  Withdrawals do not affect your grade point average.

NOTE:

  1. Students who officially withdraw from a class on or before the last day to officially withdraw will receive a grade of “W”.  A “W” will be given regardless of whether the instructor previously submitted a drop grade due to lack of attendance.
  2. Students who withdraw from a class after the last day to officially withdraw will be awarded the grade that they have earned in the class.

Is there an add/drop period for online courses?

Yes. Please see the Distance Learning Calendar for these dates. Please contact the Distance Learning office if you wish to add or drop a class.  During the add/drop period, students may drop classes if they are adding another.  If a student has logged into a class and is not adding another class, the student must follow the steps to withdraw from a course.


What do I do if I am dropped from a course. 

Students are added, dropped, withdrawn and reinstated by the instructor.  Instructors may drop students who have not complied with the course attendance policy.  When you are dropped or withdrawn from a course, you will receive an email notification from MSVCC indicating that you have been withdrawn.  If you have questions about your withdrawa/drop, please contact your instructor.

If you wish to be reinstated into a class, send an email to the instructor (information found on the student profile) requesting permission to be placed back into the course (reinstated).  If the instructor approves your reinstatement to the course, he or she will email distance learning to have you placed back into the course.

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This site maintained by the MGCCC Distance Learning Office
Last Modified: April 20, 2007. Comments? Questions? Contact
jennifer.leimer@mgccc.edu