Mark SMITH - Mississippi Gulf Coast Community College State Board    
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MGCCC  STUDENT SERVICES SURVEY
 
I. GENERAL INFORMATION
1. How many pervious on-line courses have you completed?   2. Classification:
Choice
Count Percent   Choice
Count Percent
1. None
205 58%   1. Freshman
91 27%
2. One
63 18%   2. Sophomore
200 59%
3. Two
27 8%   3. Dual Enrollment-High School
1 0%
4. Three or More
59 17%   4. Non-Degree Seeking
49 14%
3. Ethnicity:   4. Gender:
Choice
Count Percent   Choice
Count Percent
1. Nonresident Alien
0 0%   1. Female
272 77%
2. Black, Non-Hispanic
54 15%   2. Male
76 21%
3. American Indian or Alaskan Native
1 0%   3. Prefer Not to Respond
6 2%
4. Asian or Pacific Islander
6 2%      
   
5. Hispanic
5 1%      
   
6. White, Non-Hispanic
268 77%      
   
7. Prefer Not to Respond
15 4%      
   
5. Age Group:   6. Marital Status:
Choice
Count Age   Choice
Count Percent
1. Average Age
353 29   1. Single
136 38%
   
      2. Married
158 45%
   
      3. Divorce/Separated
54 15%
   
      4. Widow/Widower
2 1%
   
      5. Prefer Not to Respond
5 1%
7. Curriculum/Major:   8. What is your primary reason for taking online classes?
Choice
Count Percent   Choice
Count Percent
1. Academic (University Parallel)
233 72%   1. Transportation Issues
7 2%
2. Technical
76 24%   2. Class was unavailable or a traditional section was not open
70 20%
3. Career/Vocational
14 4%   3. Distance Education Classes fit my job/work hours better.
95 28%
   
      4. Family/Home (Including child care)
78 23%
   
      5. Recommendation by my advisor
5 1%
   
      6. Recommendation by a friend
9 3%
   
      7. I wanted to try taking classes this way.
15 4%
   
      8. Online experience was positive.
28 8%
   
      9. Easy alternative to regular classes.
21 6%
   
      10. Other...
13 4%
9. How many pervious on-line courses have you completed?    
Choice
Count Percent    
   
1. Definitely would have taken a regular class.
176 50%      
   
2. Probably would have taken a regular class
112 32%      
   
3. Probably would not have taken a regular class.
51 14%      
   
4. Definitely would not have taken a regular class
15 0%      
   
 
II. STUDENT SERVICES
1. The college provided information that adequate and accurate regarding programs, admission requirements and college services.   2. I had access to adequate support and assistance in registration.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
187 52%   4. Strongly Agree
187 52%
3. Agree
132 37%   3. Agree
130 36%
2. Disagree
18 5%   2. Disagree
20 6%
1. Strongly Disagree
8 2%   1. Strongly Disagree
7 2%
0. Not Applicable
13 4%   0. Not Applicable
14 4%
Avg. Rating =  3.32   Avg. Rating =  3.31
3. College policies and procedures (college catalog, student handbook) were adequately described or provided to me.   4. Academic advisement services were made available to me to assist in course selection and placement.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
192 54%   4. Strongly Agree
172 48%
3. Agree
128 36%   3. Agree
125 35%
2. Disagree
16 4%   2. Disagree
26 7%
1. Strongly Disagree
7 2%   1. Strongly Disagree
15 4%
0. Not Applicable
15 4%   0. Not Applicable
20 6%
Avg. Rating =  3.33   Avg. Rating =  3.38
5. Contact was easily made with Student Services personnel.   6. The college provided adequate access to textbook services and course materials.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
165 46%   4. Strongly Agree
179 50%
3. Agree
129 36%   3. Agree
119 33%
2. Disagree
30 8%   2. Disagree
28 8%
1. Strongly Disagree
9 3%   1. Strongly Disagree
16 4%
0. Not Applicable
25 7%   0. Not Applicable
16 4%
Avg. Rating =  3.12   Avg. Rating =  3.20
7. The course evaluations were fair and supported the learning experience.    
Choice
Count Percent    
   
4. Strongly Agree
162 45%      
   
3. Agree
99 28%      
   
2. Disagree
29 8%      
   
1. Strongly Disagree
9 3%      
   
0. Not Applicable
59 16%      
   
Avg. Rating =  2.83    
 
III. LIBRARY RESOURCES/SERVICES
1. The course(s) that I am currently taking requires library resources/research.   2. For my online course assignments, I needed books and magazines which were NOT online.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
89 25%   4. Strongly Agree
73 20%
3. Agree
90 25%   3. Agree
67 19%
2. Disagree
46 13%   2. Disagree
48 13%
1. Strongly Disagree
25 7%   1. Strongly Disagree
57 16%
0. Not Applicable
108 30%   0. Not Applicable
113 32%
Avg. Rating =  2.08   Avg. Rating =  1.80
3. If I needed resource books and magazines which were NOT online, the resources were delivered within a reasonable period of time.   4. Instruction for using library resources has been made available to me.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
59 16%   4. Strongly Agree
104 29%
3. Agree
60 17%   3. Agree
96 27%
2. Disagree
23 6%   2. Disagree
35 10%
1. Strongly Disagree
16 4%   1. Strongly Disagree
9 3%
0. Not Applicable
200 56%   0. Not Applicable
114 32%
Avg. Rating =  1.34   Avg. Rating =  2.19
5. I learned to effectively use library resources.   6. The instruction for library material was adequate.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
95 27%   4. Strongly Agree
86 34%
3. Agree
99 28%   3. Agree
103 40%
2. Disagree
30 8%   2. Disagree
30 12%
1. Strongly Disagree
8 2%   1. Strongly Disagree
8 3%
0. Not Applicable
126 35%   0. Not Applicable
131 51%
Avg. Rating =  2.08   Avg. Rating =  2.83
7. Library information was provided in the following ways:   8. Check the following electronic resources that you have used:
Choice
Count Percent   Choice
Count Percent
1. On-line through MELO
162 34%   1. MAGNOLIA Products (EBSCOhost and others)
167 33%
2. Handouts
72 15%   2. MELO (MS Electronic Libraries Online)
141 28%
3. Faculty Instruction
135 28%   3. Online Library Catalogs
147 29%
4. Librarian
108 23%   4. Others
48 10%
Avg. Rating =  1.00   Avg. Rating =  0.00
9. During this semester, I used library resources in the following ways:   10. During this semester of distance learning, I used online services:
Choice
Count Percent   Choice
Count Percent
1. Online
203 43%   4. Very Often
143 37%
2. In Person
161 34%   3. Often
107 28%
3. Telephone
7 1%   2. Sometimes
53 14%
4. Not at all
103 22%   1. Very Little
47 12%
   
      0. Not at all
32 30%
Avg. Rating =  0.88   Avg. Rating =  1.00
 
IV. TECHNOLOGY
1. I understood that this was a distance learning technology based course when I registered.   2. My knowledge/experience with technology was adequate for performance in a distance learning technology based course.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
262 73%   4. Strongly Agree
239 67%
3. Agree
68 19%   3. Agree
90 25%
2. Disagree
5 1%   2. Disagree
8 2%
1. Strongly Disagree
4 1%   1. Strongly Disagree
4 1%
0. Not Applicable
19 5%   0. Not Applicable
17 5%
Avg. Rating =  3.54   Avg. Rating =  3.48
3. The technology (i.e. computer software, communications, etc..) functioned properly with minimal problems.   4. Technical support was available to me for distance learning courses.
Choice
Count Percent   Choice
Count Percent
4. Strongly Agree
171 48%   4. Strongly Agree
175 49%
3. Agree
127 35%   3. Agree
104 29%
2. Disagree
28 8%   2. Disagree
34 9%
1. Strongly Disagree
10 3%   1. Strongly Disagree
4 1%
0. Not Applicable
22 6%   0. Not Applicable
41 11%
Avg. Rating =  3.16   Avg. Rating =  2.98